KPIs For Administrative Assistants

Conference Info

  • IndustryHuman Resources
  • Unique IDUSC2025320
  • Duration60 Minutes
  • DateOct 17,2025 - Nov 30,2025
  • Time10:00 AM PDT | 01:00 PM EDT

Description

Overview

Key Performance Indicators (KPIs) aren’t just tools for executives and sales teams—they're essential for administrative professionals seeking to elevate their impact. This empowering and practical webinar reveals how the right KPIs can transform your day-to-day responsibilities into clear, strategic contributions. Learn how to align your tasks with organizational goals and make your often-invisible work measurable, valuable, and visible to key stakeholders.

Whether you're supporting an individual executive or managing a team’s logistics, this session equips you with the tools to identify relevant KPIs, differentiate goals from metrics, and advocate for your professional growth through data. You’ll gain actionable insights to showcase your role’s strategic value, enhance performance reviews, and stand out in your organization. This is your opportunity to take control of your narrative and position yourself as a vital, strategic partner.

Your Benefits For Attending :

  1. Discover the purpose and power of KPIs specifically tailored for administrative professionals.
  2. Understand the difference between goals and KPIs—and why that distinction is crucial.
  3. Identify KPIs that align with strategic business objectives to elevate your daily work.
  4. Learn how to use data and metrics to advocate for recognition and career advancement.
  5. Leverage KPIs during one-on-ones to communicate your value through compelling narratives.
  6. Transform routine administrative tasks into measurable strategic contributions.
  7. Develop a personal action plan to make your work visible, impactful, and appreciated.

This webinar helps administrative professionals move beyond support roles by mastering tools that highlight their true value. It’s a must-attend for anyone ready to take their career from operational to strategic.

Speaker(s)

  • Pamela Jett

    Pamela Jett

    Jett Communication, Inc.

    Innovative Communication Leader

    As an internationally recognized communication skills expert, speaker and author, Pamela Jett works with professionals to better understand that "Words Matter" when we are looking to achieve results, make an impact and improve effectiveness. Pamela is a true innovator who takes people beyond basic  theory and strategy to an unparalleled level of application.

    Certified Speaking Professional

    Pamela Jett has had a life-long romance with words and their effect on relationships and has felt at home on stage and in front of an audience for more than 30 years. Her first platform experience was in musical theater when, starting at the age of 9, she began to appear regularly in local community theater productions. At age 11, Pamela was recognized as a budding speaker when she successfully competed in a local speech competition. Today, with more than 15 years of professional speaking experience, Pamela has been nationally recognized for her presentation skills. In 2007 Pamela became one of fewer than 200 women to hold the honor of being designated a Certified Speaking Professional by the National Speakers Association.

    Communication Skills Expert

    With a wide-ranging clientele that includes the high-tech sector, manufacturing, women's groups, government agencies, and finance and banking, Pamela Jett is a communication expert who has given well over 800 presentations to more than 135,000 people in seven countries. She is also the author of several video and audio programs, including Communicate with Confidence, Credibility and Influence and Mind Your Own Business: A Career Management System.

    After graduating from San Diego State University with a degree in Speech Communication and receiving recognition as one of the top 20 speech and debate competitors in the country, Pamela went on to earn her master's degree in Communication. It was while pursuing her Ph.D. at the University of Utah that her love of teaching adults powerful success skills was kindled.

    Each of Pamela Jett's unique programs is power-packed with practical application and real-life techniques. Her unique combination of humor and intellect is sure to leave you inspired and ready to make positive changes for increased success.

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